Get in touch
Destined is run by a small team, and a real person reads every message. Pick whichever of these fits and write to us directly — there is no ticket queue to disappear into.
It hasn't arrived, it arrived incomplete, or you were charged twice. Include the email address you purchased with and we will sort it out.
info@cuartoastral.com →Entered the wrong time or city? Send us the correct details and we will recalculate your chart — your matches are only as accurate as your birth data.
info@cuartoastral.com →Email us from the address you signed up with and we will remove your record, your chart and your match history.
info@cuartoastral.com →If someone has behaved badly toward you on Destined, tell us. Safety reports go to the top of the pile and are handled the same day wherever possible.
info@cuartoastral.com →Check your spam folder first — our emails come from info@cuartoastral.com, and a first message from a new sender often lands there. If it is not there, write to us and we will resend it.
Tick "I don't know my exact birth time" on the chart form. We will calculate your planets without guessing at an Ascendant. Your birth certificate is the most reliable source if you can find it.
Yes, for everyone, with no account required. Only the written readings and compatibility reports are paid. See our terms for what that covers.
It is used to calculate your chart and match you, and nothing else. It is never sold. Our Privacy Policy sets out exactly who touches it.